October 1998
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Hotel Brand Impact: Can Hotel Franchisors Compete With Their Own Franchisees?
By Jeff Coy, ISHC

The Art of Selecting & Making the Most Effective Use of a Hospitality Consultant
By Jeff Coy, ISHC

28 Points To Achieving Quality Hospitality Management
By Jeff Coy, ISHC

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September 1998
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To Succeed in the Hotel Business, You Need A Plan
By Steve Fertig, ISHC